Privacy Policy

Last updated: April 7, 2026

1. Information We Collect

We collect information you provide when creating an account, including company name, email, phone number, and business address. We also collect usage data to improve the Service.

2. How We Use Your Information

Your information is used to provide and improve the Service, process payments, send service communications, and provide customer support. We do not sell your personal information to third parties.

2a. Feedback and Usage Data

When you submit feedback through the in-app feedback feature, we collect the content you provide (type, title, description) along with the page URL where the feedback was submitted. This contextual information helps us understand and reproduce issues you report. Feedback submissions are associated with your user account and company name so we can follow up if needed.

We may also collect general usage data such as pages visited, features used, and actions taken within the Service. This data is used to improve product quality, identify issues, and prioritize feature development. Usage data is never shared with third parties in a way that identifies individual users.

3. Data Storage and Security

Data is stored securely with encryption in transit and at rest. We implement industry-standard security measures to protect your information. Access is restricted to authorized personnel only.

4. Third-Party Services

We use third-party services for payment processing (Stripe), communications (Twilio), and AI features (Anthropic). These services have their own privacy policies governing data they process.

5. Data Retention

Active account data is retained while your subscription is active. After cancellation, data is retained for 90 days before permanent deletion. You may request data export at any time.

6. Your Rights

You may access, correct, or delete your personal information at any time through the Service or by contacting support. You may also request a copy of your data in a portable format.

7. Changes to This Policy

We may update this policy from time to time. We will notify active users of material changes via email.

8. Contact

Privacy questions can be directed to support at the platform contact email.